FAQ

FAQ

Q:What is The Home Palaces Home Textile’s company type?

A:We are a professional home textile manufacturer(Vender),established in 2005 and with experienced stuff who had over 20years experience in home textile industry


Q:What is The Home Palaces Home Textile's supply type?

A:We do 4 collection per year with our own original designs. And also we do customers' styles.


Q:How can I get a sample from The Home Palaces Home Textile to check quality?

A:You may email us to have the qualities and the color cards.EUROPE:elvira@jssplendid.comUS &CANADA:tenny@jssplendid.com


Q:What is The Home Palaces Home Textile's sample policy?

A:Samples will be charges 2 times of FOB prices.We will spend extra energy on samples developing.


Q:How long is The Home Palaces Home Textile's delivery time?

A:Test swatches:1 day for the test swatches for you to check the quality and the handfell.  Protos:Protos can be finished in 2-3days when the yarns are ready,according to the quantities of your collection.  SMS: SMS can be finished in 1-2 weeks after your confirmation on protos,  BULK: Bulk can be finished in 2-3 weeks according to the quantities of your collection.


Q:Can The Home PalacesHome Textile do custom tags/labels?

A:Yes,we can do custom tags/labels for you,you just need to send us your TPs.


Q:What is The Home Palaces Home Textile's MOQ?

A:It is 300pcs per style per color.Colors are from our color cards.  And It can be flexible to start the business.


Q: How does The Home Palaces Home Textile's factory control?

A:We have our own QC team and all products will have 100% test before delivery.  Also you can send your team check your products.


Q:What is The Home Palaces Home Textile's payment term?

A:We accept LC and T/T. If for T/T,the payment term goes like 30% deposit and the balance before shipping.


Q:What isThe Home Palaces Home Textile's shipping port?

A:Usually we ship the products from Shanghai port.